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La Casa
Margarita – Reservation Policies and Procedures
Payment Policy:
To confirm a reservation a 25% deposit is required at time of booking.
Balance Due:
The full balance is due (30) thirty days prior to arrival, with the
exception of reservations held for the Christmas Holiday (12/20 to 1/7) and
Easter Week (Semana Santa) . The
full balance for Christmas/New Years reservations is due by September 1st. and
for Easter week by January 15.
All
payments are non-refundable after final payment due date. In lieu of our refund
policy we do encourage you to consider purchasing travel insurance.
Rates/Fees:
Rates are per week, based on a one week minimum stay. Stays less than the
minimal requirement will be considered, but will be subject to an additional
cleaning fee of $150.
Cancellation Policy:
All cancelled reservations forfeit the reservation deposit regardless of
cause. Refunds may apply only to those dates that we are able to rebook.
No refunds are made for unused nights resulting from late arrival or early
departures regardless of cause.
Travel Protection
Insurance:
Lodging Insurance is not included in your nightly rate, however for your lodging
protection insurance can be purchased from a number of carriers that we can recommend.
Premiums usually cost between 4% and 7% of your
trip cost, depending on length of stay. Please contact us for more
information, or contact your insurance agent.
Check-In:
Check-in time is not before 3pm. Checkout anytime before 11:00am.
Late Check-Out:
Requests for late checkouts are subject to a minimum fee of $75, and/or up to a
one day rate depending upon time of departure. Requests for late checkouts must
be made 48 hours prior to departure and will be honored based on availability.
As most guests will arrive and depart on a Saturday, late check-out may not
always be available.
Maid Service:
Daily maid service is not included in the weekly rate, however services are
available at an additional cost. Advance notice of 72 hours is required in order
to confirm additional maid services. Dish detergent, hand dishwasher detergent,
and laundry soap are provided. Starter supplies are provided which include
hand soap, body soap, paper towels, trash liners and toilet paper. The
replenishment of these products is the responsibility of the guest.
Extensive Cleaning Fee:
Casa Margarita is inspected prior to each guest arrival and again immediately
upon departure. Should it require extensive cleaning following your
departure additional charges will be applied to the credit card on file. La Casa
Margarita is NON-SMOKING: Should you or your guest inadvertently smoke in the
house additional cleaning charges will be applied. Professional air purification
services are required to return the house to its original status. The cost for
these charges are applied to the credit card on file and can reach $500.
Damage Clause:
The house's inventory is inspected and recorded prior to each guest
arrival and again immediately following each guest departure. Charges will be
applied to the credit card on file for the repair or replacement of any damaged
items, or items that have been removed and not returned to the house.
Amenities
Amenities and furnishings in the house are the property of the owner. Casa
Margarita DOES NOT come equipped with hair dryers, Beach Chairs,
Snorkel/Beach equipment, beach towels, or food condiments. Some exceptions
do apply based on items left by previous guests.
Lost/Found:
The owner is not responsible for items lost or items left in the house at your
departure. Any requests for articles left in the unit to be shipped to a guest
are subject to the applicable postage fee and a handling fee of $25.
Reservations policies
are subject to change without notice.
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